NAAC - Institutional Assessment & Accreditation - B + (from 31/3/2021) Track ID: TNCOGN100628 / AISHE ID: C-45457. Recognised by Dental Council of India - Department of Health and Family Welfare,Govt. of India. Affliated to The Tamil Nadu Dr.M.G.R Medical University.


The function of the cell is to look into the complaints lodged by any student, and judge its merit. The Grievance cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the department members in person, or in consultation with the officer in-charge Students’ Grievance Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox/ suggestion box of the Grievance Cell at Administrative Block. Grievances may also be sent through e-mail to the officer in-charge of Students’ Grievance Cell.

Objective:The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute.

A Grievance Cell should be constituted for the redressal of the problems reported by the Students of the College with the following objectives:

  • Upholding the dignity of the College by ensuring strife free atmosphere in the College through promoting cordial Student-Student relationship and Student-teacher relationship etc.
  • Encouraging the Students to express their grievances / problems , general drawbacks and limitations freely and frankly, without any fear of being victimized.
  • To support, those students who have been deprived of the services for which he/she is entitled.
  • To make teaching and supporting staff responsive, accountable, courteous in dealing with the students.
  • To ensure effective solution to the student grievances with an impartial and fair approach.
  • Suggestion / complaint Box is installed in front of the Administrative Block in which the Students, who want to remain anonymous, put in writing their grievances and their suggestions for improving the Academics / Administration in the College.
  • Advising Students of the College to respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
  • Advising All the Students to refrain from inciting Students against other Students, teachers and College administration
  • Advising all staffs to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.
  • The Cell is vested with the authority to settle any type of grievances raised by the students of the college.
  • Get suggestions from the students for improvement
  • Give the students the sense of participation in problem solving.
  • Clear misunderstandings and false notions.
  • Restructure policies in light of grievances.

Scope :The cell will deal with Grievances received in writing from the students about any of the following matters:-

  • Academic Matters: Related to timely issue of duplicate Mark-sheets, Transfer Certificates, Conduct Certificates or other examination related matters.
  • Financial Matters: Related to dues and payments for various items from library, hostels etc.
  • Other Matters: Related to certain misgivings about conditions of sanitation, preparation of food, availability of transport, victimization by teachers etc.


  • The Students Grievances Redressal Cell shall not entertain the following issue:-
  • Decision of Executive Council, Academic Council, Board of Studies and other Administrative or Academic Committees.
  • Decision taken by the Academic council with regard to disciplinary matter and conduct.
  • Decision by the competent authority on assessment and examination results.
  • Decisions of the Management about admission in any courses offered by the Institute.
  • The decision taken by the Principal on the deliberation of the Students Grievances Redressal Committee shall be final and binding on the applicants.

Functions :

  • The cases will be attended promptly within a week to 10 days, on receipt of written grievances from the students
  • The cell formally will review all cases and will act accordingly as per the Management policy
  • The cell will give report to the authority about the cases attended to and the number of pending cases, if any, which require direction and guidance from the higher authorities.
  • To coordinate between Students' sand Department to redress the grievances.
  • There are Transport and Hostel committees working under this committee.

Approach to student grievance resolution emphasizes:

  • Fairness and impartiality
  • The handling of grievances informally where possible
  • The principles of natural justice and procedural fairness
  • Effective, reciprocal communication and feedback

Procedure for lodging complaint :

  • The students may feel free to put up a grievance in writing/ and drop it in boxes. The suggestion boxes will be opened every Monday.
  • The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
  • The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.



  • Dr. C.J Venkatakrishnan (Chairman)
  • Dr. Jacob M Philip (Member Secretary)

  • 1. Dr.K. Balaji
  • 2. Dr.Mahesh Raj
  • 3. Dr.N.Balaji
  • 4. Dr.R.Rajesh
  • 5. Dr.Helen Mary
  • 6. Mr.Senthilnathan
  • 7. Mr.Lavi
  • 8. Ms.Shantha Carunia


  • Students Grievance Redressal Committee Annual Report 2022 Click here

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